I decided to start a classified ads website for my local area a few months ago. I searched Google for a couple of days and couldnt find software that was quite right.

I found Noah's Classifieds and although I was not totally sold buy their website and demo of the software, I did find the recent feature of a bridge to Wordpress very interesting and useful. So having found nothing better I decided to purchase the latest E-Commerce SEO version at $199.95 and the Wordpress Noah Premium Widgets at $49.95 (I believe the actual bridge is free).

So having just spent $249.90 I was eager to get started. The email arrived from Steve (the owner) with the script and plugins etc, it also contained a link to a video guide for installation.

I watched the installation and carried it out without to much bother. So I had a Wordpress installation with a Noah installation in a sub folder. I then initialised the premium widgets/plugins and the bridge. I then set about getting used to Noah (as Im pretty good with Wordpress I thought I would leave that until last), this I found was no easy feat. The admin is poorly laid out, illogical and clunky. The code is also not the best Ive seen, a lot of use of tables and inline styling. It also feels like it hasnt been built from scratch, more like its been adapted from something else.

Anyway having fiddled around with it a bit I decided to make a start on my Wordpress theme. Upon trying to log into the Wordpress admin area I found I couldnt. It threw an error and gave me no access. I asked Steve for help and he couldnt understand my problem and why I was having difficulties and told me to simply start again. Install Wordpress then Noah then initialise the bridge. I did this and it seemed to work until I tested out the functionality of the bridge and widgets.

The bridge hardly functioned at all; I created an account in Wordpress and tried to login to Noah with those details….it didnt work. I also found out from another Noah user that the bridge only works one way! So it only works if users register through Wordpress…well it didnt even do that for me, but even so releasing the bridge in this state seems like its only half done.

So obviously I looked to Steve for support and found none, he simply replied "nobody else seems to have these problems". Which is obviously a lie as there is numerous people unhappy with the software and Steve's lack of support, he replies to your emails quick enough if you are interested in buying Noah but as soon as you hit any problems you will be lucky to get a reply!

After countless attempts to get it working, contacting Steve (to get no reply) and visits to the 'cleverly' called Norum which is the owners forum (which also uses a horrible forum script, thats slow, clanky and looks rubbish) that is rather sparsely populated and you will need to wait for a reply if you get one at all. Steve also doesnt support his product through the forum, he lets other Noah customers do the work for him.

It got to the point where I was so annoyed with everything I asked for a refund, to which Steve replied with an email basically saying that nobody else had any of my issues and that other noobs to the software manage fine and so its my fault. Doing his usual and not addressing the issue raised. I pushed the matter further and now receive no feedback whatsoever.

I thought I would check the terms and conditions on the Noah website and found these two lines:

"REFUNDS: Payments made to Noahsclassifieds.org are final and shall NOT be refunded under any circumstance."

"REFUNDS: Payments made to Noahsclassifieds.org are final and shall NOT be refunded under any circumstance. Unless you elect for a 30-day Money Back Trial Period."

I dont remember an option for a 30-day money back trial period when I made the purchase….funny that!

I suppose its my own fault. If you look at the Noah website, the checkout system, the forum. Non are particularly good and well designed so why would the classifieds script be any different. I hope by writing this review that people looking to purchase a classified script will avoid Noah like the plague and realise the lack of support should you run in to difficulties.

Im currently looking into other options and think I found a good alternative which I will write a review on when I have tested it. Still Im angry that I have wasted over £150 on rubbish that I no longer want to use and have no hope of getting a refund for.

UPDATE: I have found a really good out of the box classifieds software called ikiclassifieds. Its very easy to setup and has excellent admin customisation options. It also boasts excellent adsense and banner ad integration. You can set top ads (featured ads) and homepage placement ads payable via Paypal. Overall the site is excellent with phpBB included. I havent customised the code too much as I havent felt the need to, everything is almost perfect straight out the box…a highly recommended bit of software. Support is slightly slow (think the time difference effects it) but so far so good, they have answered all my comments etc. I also think its quite new so cant wait for updates!

UPDATE: Please read all the comment before purchasing iki. There may be a better option for you like using Wordpress and a custom theme like Classipress or Classifieds Theme.

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